Penz Subaru of Rochester: Waiting for In-Transit Vehicles and Parts

If you’ve been looking for new vehicles or car parts in the last couple years, then chances are you’ve experienced some sort of delay or shortage of what you need. You should know we understand and are in the same position as you. We know exactly how frustrating it can be to wait on an update and lack understanding as to when you will hear from us. That’s exactly why our team at Penz Subaru of Rochester is fully committed to doing everything we can to get your car parts, a new vehicle and anything else you’re waiting for as soon as possible. That said, as we also wait for in-transit vehicles and parts, we will still do everything we can to assist you during these delays.

We’re All in This Together

Everyone in this relationship—customers, dealerships, manufacturers, shippers/transporters, etc.—is waiting on something beyond their control. Whether it’s the amount of supplies, timeline, or anything else, we are all living in a reactionary reality, in which we are constantly adjusting to new developments. Every time a delay, shortage, or other setback occurs, it affects everyone in this picture as well as their families, loved ones, etc. In other words, no one is choosing for things to be this slow, expensive, or difficult. We are all in this together, collectively doing our best to navigate through these difficult and uncertain times.

Our Pledge to Loyal Customers

We would like to take this opportunity to thank all of our patient and loyal customers. You are appreciated more than words, and your kindness and understanding during these times has been, and continues to be, treasured by our entire team. That said, our pledge to you is this: if there is anything we can do to help you during these difficult times, we will do everything in our power to make it happen. As we stated earlier, there is only so much we can do, but if we can help you in any way possible, then we will do so every chance we get. Whether it’s keeping you in the loop with each update we receive or working every single day to ensure your order arrives as soon as possible, we promise to do everything we can for you.

Contact Our Team at Penz Subaru of Rochester

In the meantime, while our team at Penz Subaru of Rochester awaits in-transit vehicles and parts, we will still be more than happy to help you in any other ways we can. Whether it’s doing some research, exploring our new car inventory, or scheduling a test drive in one of our available models, we’re always just a click away. Want to talk with a member of our team? No problem! Just give us a call at 1-507-686-6118 and let us know how we can assist you. Or, if you prefer to do things in-person, come on down to 4840 Maine Ave SE Rochester, MN 55904, and let us know what we can do for you! However you wish to get a hold of us, we hope to serve you soon.